Returns & Exchanges
At LELOSI, we want you to feel as comfortable in our clothes as you do in your own skin. If your purchase isn't the perfect fit, you can return or exchange your items within 30 days of delivery.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items with all original tags attached back into their original packaging to ensure they remain protected during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized collection point.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing